You’ve got the sales part nailed. But now you’re scaling. You’re building. Your customer support tickets are piling up. And you need more hands on deck.
Not only does hiring mean spending months onboarding, training, and getting someone up to speed. It also means being responsible for another salary. Hoping your employee doesn’t get sick or take a day off. And always dreading the day you have to start the process all over again when it’s time to find a replacement.
We do full audits of your current systems, campaigns, processes, and pain points.
We learn your softwares and become experts at anything you use regularly.
And we spend time understanding your clients, your industry, and its nuances, so that we can speak to your end users the way you would.
A ten-part hiring process practically guarantees the best possible team members for your initiatives.
And a hand-tailored training and mentorship program ensures each individual not only knows your systems but aligns with your culture and strategic language.
Our goal is to deliver a product that you’re proud of.
We keep coverage seamless, even when a team member is out.
We monitor productivity, ticket reply speed, churn rates, and phone calls.
And we offer ideas and insights when we see opportunities for improvement or growth.
With subscriptions and recurring revenue, the sales process doesn’t end at the moment of transaction. It’s just begun. That’s why you need a responsive team that can educate your customers — and keep them around for the long haul.
Onboarding specialists follow scalable and highly documented paths to attain your clients’ information, gather needed resources, set proper expectations, and provide a warm welcome to your product or service offering.
Trainers help your end users understand how to use your systems in their business on a daily basis. By communicating at your clients’ current level of understanding, they help eliminate confusion and early churn.
When you grow to the point where your users need support on a daily basis, we’ll set up white labeled phone lines, emails, and chat support, so they can get answers on demand.
Implementers efficiently get your digital products set up, customized, and online to expedite your clients’ progression into the training phase of your systems.
Coaches provide ongoing support and develop strong long term relationships with your clients to keep them leveraging your systems successfully — so that you can maintain recurring revenue from your base.
Project managers allow you to interface with just one point of contact. They communicate with your team and check for quality assurance before anything gets presented to you or your end user.
You can start with just one role or have all hands on deck.
You can get temporary help for live events, a large number of new clients, or a rush of builds.
Or you can build a long term team that’s trained and ready to grow along with you.
GetUwired employees take on your company email address and represent themselves as working for you, providing the same level of commitment and value.
They’ll feel so much like your own team, you won’t know the difference (and neither will your customers).
